Role Clarity and Consumer Communication

Evergreen Pacific Processing LLC provides third-party processing support only. When we communicate with a borrower or other transaction party, we do so on behalf of the licensed mortgage company, lender, broker, or mortgage loan originator responsible for the loan transaction.

Borrower-facing disclosure

If you receive a communication from Evergreen Pacific Processing LLC, we are contacting you for loan processing support only on behalf of your licensed mortgage professional or mortgage company. We are not acting as your loan originator, lender, broker, or credit decision-maker. Questions about loan terms, pricing, program selection, disclosures, underwriting, approvals, denials, or credit decisions should be directed to your licensed mortgage loan originator or lender.

Prohibited activity

Evergreen Pacific Processing LLC does not provide loan terms, pricing, preapproval decisions, underwriting decisions, or mortgage advice to borrowers.